Frequently Asked Questions (FAQ)

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Freight FAQ

Why use Pacific's freight forwarding services?

Pacific employs industry professionals in the various modes of transportation including: air, ocean, truck and rail. This industry experience allows us to have market and carrier knowledge, and to have volume purchasing strength that an individual shipper cannot often achieve.

Why use a freight forwarder rather than booking directly with a carrier?

Freight forwarders are non-asset based service providers which receive client requests and customized services to satisfy the client. Pacific will assist with the origin point loading and transport, destination on-forwarding insurance requirements and load consolidations - truly door-to-door solutions. Often at times, carriers are merely interested in building loads for pre-determined routes with company owned vehicles, not door-to-door solutions.

Can Pacific assist with non-standard transportation requirements?

Pacific has specific expertise with industries and shipments of urgent, oversize / overweight, after-hour shipments or with shipments to remote locations which may require air support, tugboats, and pilot cars or after-hour personal attention.

What are Incoterms?

Visit the Incoterms definitions page for more information.