Urgent Services

Do you have an urgent need for a customs broker?

Do you have urgent transportation requirements?

Are you having a difficult time contacting your own customs broker during non-standard business hours or on weekends?

Pacific Customs Brokers is ALWAYS Open with a 24/7 LIVE Reception Team answering your calls and "no voice mail". The Reception Team is highly trained to direct your urgent calls to the correct operational department. At all times of the day, Pacific Customs Brokers has a Certified Customs Broker (CCS) on shift for urgent shipment requests.

Get an Urgent Services Quote

Contact us Toll Free: 877.332.8534
Email: [email protected]

Your call will be answered 24/7 days per week. Your Urgent Request Submission Form or email will be responded by a return phone call momentarily.

Urgent Canadian & USA Customs Brokerage Services

Please be prepared to provide the following information for customs clearance assistance:

  1. Canadian or USA port of entry
  2. Customs Invoice with the following fields of information:
    • Description of goods
    • Value of goods
    • Currency
    • Country of original manufacture
    • Date of invoice
    • Date of shipment
    • Carrier's name
  3. Status of shipment
    • Current location
    • Time of arrival to the Customs Port of Entry
    • Desired clearance deadline

Urgent Transportation Services

Please be prepared to provide the following information, in order for us to assist you properly with transport requirements:

  • Description of goods
  • Weight of goods; including packaging and pallets
  • Dimensions of goods
  • Pick-up locations, contacts and perimeters
  • Destination location; contacts
  • Timing required for delivery

Our company provides door to door solutions such as:

  • Team drivers
  • Air charters and sea vessel charters
  • Load Planning
  • Helicopter deliveries
  • After-hours/weekend services
  • Freight concierge services:
    • Building pallets
    • Shrink wrapping and labeling
    • Crating/bracing
    • Consolidating loads
  • On-site support
  • Hourly tracking and updates
  • Worldwide network of agents

Urgent Logistical Services

Pacific is often called upon to solve and support an Urgent must get there problem. We will take your call 24 hours a day 7 days a week and deliver a solution to you. We operate this service through all modes of transport.

Examples of Urgent Shipments:

  • Plant shut down
  • Production delay
  • Construction delay
  • Live Event - Festival, Production
  • Perishable shipment
  • Time Critical demand of the shipment

Examples of Time Critical Customers and Industries:

  • Aerospace industry
  • Manufacturing - Plant shut Down
  • Live Animals - Horses, Sports Event
  • Urgent must depart and arrive at a definitive time (Critical)
  • Live Entertainment - Event, Festival
  • Remote Location - only accessible by Air, Helicopter, Gravel strip
  • Engineering and Construction failure
  • Film Industry