Importing Into The USA

USA FlagPacific Customs Brokers is the PREMIUM service provider for both U.S. and Canadian Customs Brokerage Services in the International Trade Industry. Pacific Customs Brokers is ALWAYS OPEN 24 hours per day, 7 days per week, to obtain clearances at any Commercial Customs ports of entry into the United States or Canada. Pacific's highly trained 24/7 LIVE Reception Team will promptly answer and direct urgent and non-urgent calls to the appropriate operational department. You can be assured your calls is important to us and will be answered.

We provide services to the following types of clients:

  • Publicly traded & privately held companies
  • Partnerships, sole proprietorships, limited liability corporations
  • Individuals
  • Trade Associations & clubs
  • Festival organizers, host committees, charitable organizations
  • Freight forwarders and trucking companies
  • Foreign and domestic customs brokers
  • Many others...

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When businesses, organizations or individuals are currently importing goods into the USA, we can assist you in the following ways:

Full Account Review
We will review your current and past transactions to determine potential risks and opportunities in a number of areas including:
  • Harmonized Tariff Classification and duty rates
  • Valuation of your goods
  • Country of Origin declarations
  • Applicability of trade agreements
  • Consistency of information
  • Post entry issues such as:
    • Refund Claims
    • Protests
    • Binding Rulings

As your customs broker, Pacific Customs Brokers will support you in building a proactively managed process to assure maximum efficiencies. We will assist you in the following ways:

  • Better understanding the risks associated with importing goods into the USA
  • Assisting and advising your company with managing your compliance exposure
  • Refining your Customs compliance process to ensure that reasonable care is being utilized in complying with U.S. Customs and other Government agency regulations
  • Assisting you in assuring optimization of the various trade programs available
  • Assisting you in identifying your specific brokerage requirements

We believe that it is essential to the success of an importer to have knowledge of the necessary processes and rules involved in international trade. To this end, Pacific Customs Brokers conducts a number of trade seminars and workshops throughout the year. We can customize any or all of these seminars to suit the needs of our clients.

Process Review
We will assist you in promoting efficiencies and accuracy in your processes by:
  • Analysis of your current documentation and processes
  • Identifying opportunities for improvement
  • Reviewing compliance goals and resources
  • Analyzing the knowledge base of the departments responsible for import documentation and compliance
Streamline Processes
By exercising greater control over the processes involved in importing, you facilitate a greater degree of management control and thus, provide a better product. We will support you in your quest for "best practices" by:
  • Assessing and clarifying your documentation requirements
  • Work with your staff to draft process manuals
  • Assist in developing formal policies
  • Recommend appropriate documentation strategies
  • Providing specialized training for your staff
  • Encouraging management involvement and leadership

If you are new to importing, our customs specialists will assist you with the necessary requirements for importing into the USA. There are a number of forms and declarations required.

U.S Customs and Border Protection (CBP) will require the following:

  • Description of the goods
  • U.S. Port of Entry
  • Currency used in the transaction
  • The value and dutiability of the goods
  • Country of original manufacture or growth
  • Clear markings with the country of origin
  • Whether the commodities imported are considered trade-sensitive

Commercial vs. Personal Importation

The regulations for product to be imported for a commercial sale and those being imported for personal use are considered the same in the eyes of CBP. Product may be imported by the seller or the purchaser, it is not necessary to have a license to import into the United States.


All imported motor vehicles must comply and meet or exceed the Department of Transportation (DOT) requirements. If you know that your vehicle complies with the regulations, we can assist you with the importation of the vehicle. If you are unsure whether your vehicle complies, we can assist you in making this determination.

Pacific Customs Brokers conducts a number of trade Trade Compliance Seminars and workshops throughout the year, including Basics of Customs Compliance, NAFTA, HS Tariff & Classification and others. These seminars are facilitated by Licensed Customs Brokers with many years of experience in the Customs Brokerage Industry. In addition to our regular scheduled seminars, we can customize a seminar or workshop designed to suit a specific industry need.