Canadian Customs Brokerage Services

Canadian FlagPacific Customs Brokers is your PREMIUM service provider. Our strength is cutting through red tape. We are a Canadian Customs Broker and a U.S. Customs Broker, with a high level of expertise directed to both one-time noncommercial goods importer and to the high volume commercial goods importer. Pacific Customs Brokers is ALWAYS OPEN 24 hours per day, 7 days per week, to obtain clearances at all Commercial Customs ports of entry in Canada and the United States.

Pacific's highly trained 24/7 LIVE Reception Team will direct all calls, urgent and non-urgent, to the appropriate operational department. Unlike other customs brokers, Pacific Customs Brokers does NOT believe in voice mail boxes or automated phone attendants. Because of our 24/7 operational orientation, Pacific Customs Brokers offers premium Customs Brokerage Services.

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Pacific Customs Brokers provides exceptional service to any and all types of importers in a wide variety of industries. Our Licensed Customs Brokers and Certified Customs Specialists, will work with you to expedite the customs clearance of your shipment, while at the same time ensuring adherence to all customs compliance and government regulations.

In order to provide PREMIUM services to our clients, Pacific Customs Brokers offers the following expertise and services:

In support of our customs brokerage services, Pacific Customs Brokers will provide the following:

Entry of Goods into Canada

The Canada Border Services Agency (CBSA) is given the responsibility to oversee the entry of all goods entering Canadian territory. The Canadian Government assigns the following duties to the CBSA:

  • To collect Goods and Services Taxes (GST), Duties, Countervailing Duties, Anti-dumping Duties and other government fees owing to the Canadian government.
  • To ensure all goods entering Canadian territory are conforming to Canadian standards in terms of safety, health and environmental standards - essentially to protect Canadians from sub-standard goods.
  • To administer the Acts of all other Canadian Government Agencies that have specific jurisdiction over various regulations such as:
    • Canadian Food Inspection Agency
    • Health Canada
    • Industry Canada
    • Department of Foreign Affairs and International Trade
    • Others...

Entry Types

There are various approved methods of entering goods into Canadian territory. Various methods, as listed below, can be selected based on the ultimate destination of the goods, and the purpose of bringing goods into Canada. An Importer may be able to delay the payment of taxes, duties and other government fees, or avoid unnecessary payment of fees because the goods are intended to be re-exported.

Consumption Entry
The usual entry to account for duties and tax collected on goods imported into Canada under normal circumstances. When prepared by your broker the goods will normally have already cleared customs by another method such as:
  • Release on Minimum Documentation (RMD)
  • Pre-Arrival Review System (PARS)
Temporary Entry
This method of entry is used when goods are not sold to a buyer in Canada but are being loaned, rented, leased or are shipping to Canada for display or exhibition purposes. There are various different entry types, which include:
  • E29B Temporary Admission Bonds
  • Carnets
  • 1/60th entries
Warehouse Entry
Using a bonded warehouse allows you to import goods and defer the payment of all duties and taxes until such time the goods enter the marketplace.
Provisional Entry
Is your project so big, you don't know what the final value of the imports will be? This type of entry allows for an interim accounting, with final accounting done only at the end of the project. Prior approval is required from CBSA for these types of entry, contact our Client Services Team with details and we can write, on your behalf, for the necessary authority.
Value Included or Entered to Arrive Shipments
Used for goods entering that are short shipped from a prior import or to accommodate goods covered by one import permit that could all arrive on one conveyance.

For further questions on importing your goods into Canada, contact our Client Services Team. We will discuss your entry options and we can assist you in determining the appropriate and most cost effective method of entry.

Preparation of Documents

When importing goods into Canada, there are specific forms that are required by Canada Border Services Agency (CBSA) when presenting the entry information. These forms are intended to provide all necessary information to various Canadian Government Agencies and Departments. The forms are as follows:

Canada Customs Invoice (CCI)
All commercial shipments entering Canada must be documented on a Canada Customs Invoice (CCI) or a Commercial Invoice that contains all the information that would be provided on a CCI. For example: country of origin, packing charges, etc. The minimum information required by CBSA to obtain release, is the information contained on a CCI. CBSA may request a copy of the Commercial Invoice to verify the accuracy of the CCI.
Confirmation of Sale (COS)
Fresh produce is not allowed to enter Canada on consignment, therefore, all shipments of fresh fruits and/or vegetables must be documented on a Confirmation of Sale Form. This form contains all the same fields as a CCI with a few additions and if fully completed can be used in lieu of a CCI or Commercial Invoice.
North American Free Trade Agreement Certificate of Origin (NAFTA Certificate)
Goods meeting the eligibility rules in the NAFTA and documented on the Certificate of Origin, receive a reduced (free) rate of duty. This certificate can be completed for each shipment or once each year. For further information on this topic, contact our Client Services Team on our schedule of seminars . See also Low Value NAFTA Certificate
Low Value North American Free Trade Agreement Certificate of Origin (Low Value NAFTA Certificate)
This declaration can be used on shipments that the total value does not exceed $2500 CAD.
Exporter's Statement of Origin
Accepted by CBSA to replace Form A Certificates. Form A Certificates require stamps & signatures from the appropriate signing authority of the exporting country's government and can be costly to obtain. The Exporter's Statement of Origin is recognized by CBSA and entitles your goods to the same General Preferential rate of duty that a Form A would. Your supplier can complete an Export Statement of Origin without going through the exporter's government red tape.
Free Trade Agreement (FTA)
Canada has signed many other trade agreements most of which require a country specific form to be completed. Contact Client Services Team for more information.
Import Declaration Form
Most processed fruits & vegetables, dairy products, honey products, seeds & animal feeds require an Import Declaration Form to be completed. The Canadian Food Inspection Agency uses the information contained on this form to administer the Agriculture Canada Regulations.
Transport Canada Form 1 and Form 2
Completion of a Form 1 - Safety Compliance Form is required for the import of all new and used vehicles. This form identifies the vehicle by VIN Number and is used to track all vehicles imported into Canada. The Form 1 is stamped by CBSA at time of import, and then is forwarded to Transport Canada Registrar of Imported Vehicles (RIV). Once the registration charges are paid and RIV has received a copy of the recall clearance documentation, they will then process and send a Form 2 to the importer. In order to complete the safety inspection for a vehicle less than 15 years old, an importer will require a stamped Form 1, recall clearance documentation, and the Form 2. Vehicles greater than 15 years old, require only a stamped Form 1 to have their safety inspection completed. Once the safety inspection is completed, the importer can go to their provincial licensing authority to complete the licensing and insurance process of the vehicle.
Softwood Lumber Permit Application Form
The Softwood Lumber Agreement between Canada and the USA requires Canada to limit the quantity of softwood lumber exported to the USA. This is done through allocation of regional quotas and by issuance of permits to control quantities.

Becoming a Client

Pacific Customs Brokers is your PREMIUM service provider who cuts through the red tape. We are a Canadian and U.S. Customs Broker who provide superior Customs Brokerage Services at all North American Customs ports of entry. To use the services of Pacific Customs Brokers, we require the following:

General Agency Agreement (Canadian Customs Power of Attorney)
This document allows Pacific Customs Brokers to act on your behalf with the various Canadian Government Departments.
Payment Arrangements
For Pacific Customs Brokers to conduct business on behalf of your company, we require your company to have payment arrangements made in advance. We accept payment in various forms for the convenience of our clients:
  • Credit Card - We accept Visa or MasterCard
  • Debit Card
  • Certified Cheque or Bank Draft
  • Wire Transfer or Electronic Payment
  • Cash
  • Line of Credit - Pacific Customs Brokers, upon approved application, extends a Line of Credit to clients with a good payment record and that import a certain volume of transactions per year. Clients who are extended a Line of Credit may be asked to pre-pay high disbursement shipments. Credit Application and Agreement

When starting a business with Pacific Customs Brokers, our Client Service Team can assist with the following:

  • Application for Importer and GST Number
  • Advise on duty rates and tariff classification
  • Establish direct payment of GST with the Canada Border Services Agency
  • Advise of all import requirements with Other Government Departments (OGD)
  • Advise all carriers that Pacific Customs Brokers is now acting on your behalf
  • Advise the previous customs broker of termination of the General Agency Agreement

Canada Border Services Agency (CBSA) has a firm mandate on compliance. If you are appointing Pacific Customs Brokers and cancelling you General Agency Agreement with a previous customs brokerage service, we can review your entries to ensure accuracy with the Customs coding requirements. If errors are detected on previous entries, we will we will consult with you on rectifying those, therefore, assuring compliance with reasonable care standards.

Our experienced Tariff Consultants can review your NAFTA Certificates and other shipment documentation so we can ensure you are getting the maximum benefit of the trade agreements negotiated for Canada with trading partners worldwide.

Pacific Customs Brokers acts on behalf of many different levels of clients, and every client should expect PREMIUM service:

  • High volume importers
  • Seasonal importers
  • Project managers
  • Low volume occasional importers
  • One-time entry importers
  • Individuals