ACI eManifest Filing Services

About the ACI eManifest Program

The Advance Commercial Information (ACI) program provides Canada Border Services Agency officers with electronic pre-arrival cargo and conveyance information so that they are equipped with the right information to identify health, safety and security threats related to commercial goods before the goods arrive in Canada. ACI eManifest requires highway carriers to transmit their cargo and conveyance data to CBSA for Canada-bound crossings, no less than 1 hour prior to arrival at the border. ACE is the equivalent U.S. program.


ACI eManifest Implementation Timelines:

eManifest requirements for highway carriers are now mandatory and the following implementation timelines apply

  • From May 6, 2015, to July 10, 2015, the CBSA will provide carriers with a period of transition during which penalties for non-compliance will not be issued. The Agency will work closely with carriers on corrective measures to help them comply with eManifest requirements.
  • From July 10, 2015, to January 11, 2016, carriers who do not comply with eManifest requirements may be issued zero-rated penalties (non-monetary) under the CBSA's Administrative Monetary Penalty System (AMPS).
  • Beginning January 11, 2016, carriers who do not comply with eManifest requirements may be issued monetary AMPS penalties.

eManifest Filing ServiceseManifest Filing Options:

  • Full-service filing as primary service provider - For carriers who would prefer Pacific Customs Brokers to file eManifest on their behalf.
  • Full-service filing as secondary service provider - A backup option for carriers that are registered with another third party service provider, or who plan to use the CBSA web portal in the event of system failures, power outages, internet connectivity issues, etc.
  • Self-filing (partial) - For carriers choosing to enter eManifest data themselves.

Note: Pacific Customs Brokers offers 24/7 carrier support with all of our service options listed above.

Print an eManifest Filing Services Brochure (PDF)

Setting Up Your eManifest Filing Accounts

To set up an ACI and/or ACE eManifest account

  • Download the ACI eManifest setup package for shipments into Canada.
  • Fill out the forms in the package.
  • Submit the completed forms to Pacific Customs Brokers. Submission instructions are stated in the package.

For more information or to set up your eManifest account call our toll-free number at 888.538.1566 and speak with our Carrier Relations Liaison today.

To learn more on how you can comply with CBSA's eManifest filing requirements and avoid penalties for inaccurate, late, or missing filings register for an upcoming ACI eManifest Seminar or Webinar. Learn more »

Shipments to Canada Set Up Package

Download a Canada ACI eManifest Request Sheet

Obtaining a Carrier Code

To file for a carrier code you must apply directly to the Canada Border Services Agency. You must fill out a Carrier Code Application and email [email protected]. If you have questions, call toll-free 866.749.6623.

Pacific Customs Brokers offers assistance with the carrier code application process. Please contact our Carrier Help Desk at 855.542.6644 or [email protected] for more details.

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